We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
Privacy Policy
Privacy policy - collection and use of personal data.
In connection with your purchase at Jetskiparts.se, you have entered a number of personal details, including:
- Your name
- Your address
- Your email address
- Your phone number
- Your payment information
We process this information in connection with the shipment of your purchase, as it is necessary for us to complete our part of the transaction [and for a subsequent period of 5 years, according to the Accounting Act]. The information is then deleted.
If you have ordered delivery, the information about your name, address, telephone number and e-mail address will be provided to our carrier, at the time of writing DHL is delivering your purchases.
Handling of personal data - consent
If you have checked the box “yes, I accept that you can contact me by email. e-mail with newsletters or offers", we will process your e-mail address and the information about your purchases with us until it is no longer relevant. That is effectively until you let us know that you no longer wish to receive email from us.
You can always withdraw your consent. You can do this either by using the link at the bottom of our emails or by contacting us at order@jetskiparts.se and informing us that you no longer wish to receive our newsletters and offers.
Collection of Personal Information
The collection of personal customer information on Jetskiparts.se takes place within the framework of existing legislation and the EU's General Data Protection Regulation (GDPR). Jetskiparts.se collects information from users from three sources: From cookies when you visit our websites, e.g. IP address, country, pages viewed, categories viewed, brands viewed, interaction / clicks and searches. From purchase, e.g. demographic data, email address, payment information, items, order amount, brands and frequency. Including transaction messages, e.g. order confirmation & delivery confirmation. From the user's behavior and engagement with the communications sent, including emails, such as opening rate, click pattern and area of interest on our website
The purpose of collecting the information serves various purposes, among others
• To fulfill our commitment to you as a customer or user of our service - for example purchases, invoicing, customer service and customer club.
• Customer service. To be able to perform customer service via e-mail, chat or phone. Answer questions in relation to an order or previous orders, correct errors and guide the customer.
• Marketing; to display inspiration, product offers / services and personal recommendations via web, email and through third party marketing.
• Customer experience. To improve the customer experience through interaction with jetskiparts.se, e.g. customize your experience, develop new features and products. This includes the administration, protection, operation and maintenance of our websites, system administration and security as well as consent to website usage statistics, purchases and to improve the understanding of our customers' preferred products.
• Fraud and risk; to prevent fraud and carry out a reasonable risk assessment.
• The legislation; to always comply with applicable laws and regulations
Browsing
When you visit jetskiparts.se, we collect information about all visits to our website. We use this information to improve your user experience, evaluate the use of individual elements of the website and to support our marketing.
Browsing the website may trigger a service email
jetskiparts.se collects your browsing behavior (e.g. displayed categories, brands, products) to improve the communication of relevant products and offers to suit you. An example of this communication may be about the products you have placed in your shopping cart where you have chosen not to complete the purchase. This can trigger a service email reminding you of the products you left in the shopping cart. If you do not wish to receive emails about pending orders, this can be unsubscribed directly via the link at the bottom of the email sent.
Privacy Policy
Whether we process your personal information for the purpose of fulfilling a contract or on the basis of your consent, we will always process your personal information securely and confidentially in accordance with applicable law, including the Personal Data Regulation and the Data Protection Act.
Your information will only be used for the purpose for which it was collected and will be deleted when this purpose is fulfilled or is no longer relevant. We use third parties to process your payment information "Swedbank Pay" and "PayPal". We have entered into data processing agreements with these data processors, which is our guarantee that they follow the applicable rules for the protection of your personal data.
Statistical tools
We use various analysis tools, e.g. Google Analytics and facebook pixel, which help us collect statistics about the use of the jetskiparts.se website and to give you a better experience.
Third party cookies
jetskiparts.se uses a number of services from third parties on our websites. These services sometimes also use cookies. You can choose to reject third-party cookies by following this link: youronlinechoices.com Among other things, third-party cookies are used to compile statistics on your visits to jetskiparts.se, here we use the cookie to know which pages you visit and how long you is on them. We use Google Analytics for this. You can also opt out of Google Analytics here: support.google.com/analytics.
Marketing / Retargeting
jetskiparts.se works with companies to improve our online advertising so that you only show relevant ads. In this context, we use the following providers: Facebook, Youtube, Instagram and Google. If you want to be excluded from this type of advertisement, please contact us at order@jetskiparts.se.
